Returns & Exchanges

At Journee, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for easy returns and exchanges on all unworn items. Our goal is to ensure your shopping experience is as seamless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.